Fewer repeat issues
Standardised patching, device baselines, and clear ownership reduce recurring tickets and user downtime.
- Patch cycles + reporting
- Monitoring and alert triage
- Documentation for faster fixes
Trusted IT & Cybersecurity Partner
Managed IT and cybersecurity that keeps your business secure and productive.
Managed IT, cybersecurity, networking, and cloud services built for businesses that need fast response, clear ownership, and stable systems.
24/7
Monitoring
SLA
Response-driven support
Mumbai
On-site support available
Trusted by growing teams across Mumbai
Retail
Manufacturing
Jewellery
Finance
Logistics
Real Estate
Services built for business continuity
Practical, accountable IT support with a focus on uptime, security, and speed.
Managed IT
Proactive maintenance, helpdesk, patching, monitoring, and SLA-based support.
Talk about Managed ITCybersecurity
Endpoint security, email security, policies, audits, and incident response.
Secure my environmentNetwork Solutions
Structured cabling, firewalls, Wi‑Fi, switching, and reliable connectivity.
Plan my networkCloud Services
Microsoft 365, backups, migrations, and secure access for distributed teams.
Move to cloudAMC & Facility Support
Annual maintenance contracts with planned visits and fast on-call support.
Discuss AMCSurveillance
CCTV planning, installation, and monitoring setups for offices and sites.
Setup surveillanceEverything your IT team needs, in one place
From day-to-day support to complex projects, we handle the work that keeps users productive and systems secure.
Helpdesk & Remote Support
Fast troubleshooting for desktops, laptops, printers, and user access issues.
Servers & Virtualization
Windows Server setup, AD, DNS, file services, and VM planning for growth.
Microsoft 365 & Email
Licensing, migrations, mail security, archiving, and mailbox governance.
Backup & Disaster Recovery
3-2-1 backups, testing, restore drills, and ransomware recovery planning.
Endpoint Protection
AV/EDR rollout, device hardening, patching, and remote access controls.
Wi‑Fi & Firewall Setup
Firewall policy, VLANs, secure Wi‑Fi, and connectivity you can rely on.
IT Audits & Compliance
Asset inventory, risk review, policy documentation, and security baselines.
Projects & Rollouts
Office IT setup, relocations, cabling, expansions, and vendor coordination.
Why teams choose MTITS
You get predictable support, clear accountability, and a security mindset that reduces repeat issues.
What you can expect
IT support that feels organised, not reactive.
We focus on prevention first: patching, monitoring, backups, and standards that keep your environment stable. When issues happen, you get fast triage, clear updates, and documented resolutions.
SLA-led response and escalation
Monthly health checks and reporting
Security baselines for endpoints, email, and access
Vendor coordination for ISP, cloud, and hardware
Proactive
Monitoring & patching
Auditable
Changes documented
Local
Mumbai on‑site support
Security approach
Layered protection without slowing people down.
Practical security controls that fit real teams: safer email, stronger access, hardened devices, and backup recovery that’s tested, not assumed.
Email security
MFA & access control
Endpoint hardening
Backups & restore drills
Firewall policies
Audit-ready documentation
Platforms we work with
Microsoft 365
Windows Server
Cloud backups
EDR / AV
Wi‑Fi & Switching
Firewalls
Results you can measure
A few examples of outcomes we aim for when we take ownership of IT operations.
Stronger email security
Better protection against phishing and account takeover with practical controls that teams actually use.
- MFA and sign-in policies
- Mail filtering and governance
- User awareness and playbooks
Backup recovery you can trust
Backups are only useful if restores work. We implement 3‑2‑1 planning, checks, and periodic restore tests.
- Backup monitoring
- Restore drills
- Ransomware recovery planning
How we work
A simple process that keeps work predictable and measurable.
01
Assess
We review your environment, pain points, and business priorities.
02
Plan
We propose a clear scope, timeline, and security controls.
03
Deliver
Implementation with documentation, testing, and rollback readiness.
04
Support
Ongoing monitoring, ticketing, and preventive maintenance.
Documentation-first
Every change is documented so your environment stays understandable, even years later.
Response-focused support
Defined escalation and SLA-based handling for critical issues and downtime.
Support plans that fit your team
Choose a level of coverage and scale as you grow.
Essential
For small offices
- Helpdesk + remote support
- Patch management
- Basic monitoring
- Monthly health report
Business
Most popular
- Monitoring + alerting
- Backup checks & restore tests
- Security baseline + policies
- Priority response for outages
Enterprise
For regulated needs
- Advanced security (EDR)
- Incident response readiness
- Audit support & compliance
- Dedicated escalation path
FAQs
Quick answers to common questions from businesses.
Yes. We support remote troubleshooting and on-site visits based on priority and scope. On-site support is available across Mumbai and nearby areas.
Yes. We handle Microsoft 365 setup and governance, email protection, backup strategy, and regular restore testing so you know recovery actually works.
A quick overview of user count, current IT setup, internet/firewall details, and key pain points. We can also run a short assessment to document assets and risks.
Yes. Our AMC plans include scheduled visits, preventive checks, ticketing, and clear reporting so issues don’t repeat.
Need reliable IT support for your office?
Share your requirement. We’ll recommend the fastest, safest path to a stable setup.
A straightforward IT partner
We help businesses in Mumbai keep systems stable, users productive, and security under control. You get clear recommendations, documented work, and support that actually responds.
Clear scope, clear communication
Preventive maintenance + fast fixes
Security-first policies and controls
On-site support when needed
What clients say
A few words from teams we support.
Let’s talk
Share what you need and we’ll get back quickly.
Address
23 Shanti Shopping Center, Mira Road, Mumbai
Phone
+91 99673 90131
Email
info@mtits.in